OK Baj Privacy Policy

This Privacy Policy applies to all users of the OK Baj platform, including the website at ok-baj.app and the OK Baj mobile app. It explains how we handle your personal data from the moment you visit the site to the point where you close your account.

OK Baj is committed to handling your personal information with care and transparency. We collect only what we need, we use it only for the purposes described in this policy, and we take reasonable steps to keep it secure. If you have questions about anything in this policy, our support team is available 24/7 to help.

By registering an account or using the OK Baj platform, you acknowledge that you have read and understood this Privacy Policy. This policy should be read alongside our Terms and Conditions and Responsible Gaming policy.

The personal data OK Baj collects falls into the following categories:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or responsible gaming obligations.

OK Baj collects your personal data through the following channels:

• Registration form: When you create your OK Baj account, you provide your name, contact details, and date of birth directly.
• Identity verification (KYC): When we ask you to verify your identity, you may submit a copy of your national ID or passport.
• Payment transactions: When you deposit or withdraw via bKash, Nagad, or Rocket, transaction data is shared with us by the payment provider.
• Platform activity: Your gaming activity, bet history, and session data are recorded automatically as you use the OK Baj platform.
• Device and browser: Technical data such as your IP address, device type, and browser version is collected automatically when you access the platform.
• Support interactions: When you contact our support team, the content of those communications is stored for quality and compliance purposes.

OK Baj uses your personal data only for legitimate purposes directly related to operating the platform and serving you as a player. Here is a breakdown of how your data is used:

• Account management: To create and maintain your OK Baj account, verify your identity, and keep your account secure.
• Payment processing: To process deposits and withdrawals via your registered BDT payment method.
• Legal compliance: To meet anti-money laundering (AML), know-your-customer (KYC), and other regulatory obligations.
• Responsible gaming: To monitor gaming patterns and intervene if we identify signs of problem gambling behaviour.
• Customer support: To respond to your queries, resolve disputes, and improve our service based on your feedback.
• Platform improvement: To analyse usage patterns and improve the OK Baj platform, games, and user experience.
• Fraud prevention: To detect and prevent fraudulent activity, account abuse, and prohibited conduct.
• Marketing communications: To send you relevant promotions and offers — only if you have opted in to receive them. You can opt out at any time.

OK Baj does not sell, rent, or trade your personal data. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

• Payment providers: bKash, Nagad, and Rocket receive the transaction data necessary to process your deposits and withdrawals.
• Identity verification services: Third-party KYC providers may process your identity documents to verify your age and identity on our behalf.
• Technology partners: Hosting, security, and analytics providers who process data on our behalf under strict data processing agreements.
• Legal authorities: We may disclose your data to law enforcement or regulatory bodies if required by law or in response to a valid legal request.
• Advertisers or data brokers: We never share your personal data with advertisers, data brokers, or any third party for commercial marketing purposes.

All third parties who process data on behalf of OK Baj are contractually required to handle your data securely and to use it only for the specific purpose for which it was shared.

OK Baj uses cookies and similar tracking technologies to make the platform work properly and to understand how players use it. Cookies are small text files stored on your device when you visit the site.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the OK Baj platform, but some features may work differently.

OK Baj takes the security of your personal data seriously. We use industry-standard technical and organisational measures to protect your information from unauthorised access, loss, or misuse.

• All data transmitted between your device and the OK Baj platform is encrypted using SSL/TLS technology.
• Account passwords are stored using one-way hashing — even OK Baj staff cannot see your password.
• Access to personal data within OK Baj is restricted to staff who need it to perform their job functions.
• Our systems are monitored continuously for suspicious activity and potential security threats.
• While we take every reasonable precaution, no online platform can guarantee absolute security. You should also take steps to protect your own account — use a strong password and never share your login details.

OK Baj retains your personal data for as long as your account is active and for a period after closure as required by applicable law and regulatory obligations. Financial transaction records, for example, may need to be retained for a number of years to comply with anti-money laundering regulations.

When your data is no longer needed and there is no legal obligation to retain it, we delete or anonymise it securely. You can request deletion of your data at any time — see the Your Rights section below for details on how to do this.

As an OK Baj user, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] and we will respond within a reasonable timeframe.

OK Baj does not knowingly collect personal data from anyone under the age of 18. The platform is strictly for adults. If we discover that a minor has registered an account or provided personal data, we will close the account immediately and delete all associated data.

If you believe a minor has registered on the OK Baj platform, please contact us immediately at [email protected] so we can investigate and take action.

OK Baj may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or our data practices. When we make significant changes, we will notify registered users via email or an in-platform notification. The updated policy will be posted on this page with a revised date.

Your continued use of the OK Baj platform after a policy update constitutes your acceptance of the revised Privacy Policy. We recommend reviewing this page periodically to stay informed.

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how OK Baj handles your personal information, please get in touch with our support team. We take all privacy enquiries seriously and will respond promptly.